FAQ

Everything you need to know

KwikPort is a digital export infrastructure that connects users to international buyers and manages the full export journey — from procurement to payout.

We provide:

  • Access to verified international contracts
  • Procurement coordination through licensed agents
  • Logistics and quality control management
  • Transparent cost tracking
  • Real-time export monitoring

KwikPort does not hold goods. All operational stages are handled by verified third-party agencies. You stay in control at every stage.

Anyone in Nigeria can sign up and participate as:

  • A Product / Commodity Owner
  • A Procurement Participant (paying for commodities through the app)
  • A Capital Participant

All users are verified before activation.

HOW IT WORKS

Activating a contract officially begins your export process.
If you own the commodity, your goods move into the export system.
If you don’t own the commodity, procurement begins through verified agents.
If you are participating with capital, execution begins immediately.

Once activated, contracts cannot be cancelled.

Yes.

If you have a commodity or want access to a specific opportunity, you can submit a request. KwikPort engages its buyer network to source matching contracts.

CONTROL & TRANSPARENCY

Yes. You select the agencies yourself.

Your choices directly affect:

  • Export timeline
  • Operational efficiency
  • Projected net earnings

The platform provides verified options. The final decision is yours.

No. You never pay agencies directly.

All service costs — procurement, logistics, inspections — are processed within the system and reflected transparently in your Export Wallet.

PROCUREMENT

Yes. You can pay for the commodity directly through the app.

Verified procurement agents will source the goods on your behalf. Once secured, the contract continues through the standard export process.

You remain in control throughout.

EXPORT WALLET

The Export Wallet shows:

  • Projected gross earnings (USD)
  • Real-time deductions for services
  • Updated projected net earnings

Every cost is visible. Every stage is tracked.

No hidden charges.

Each contract locks in an exchange rate at activation.

This protects your projected returns from currency fluctuations. Your locked rate and expected earnings remain visible throughout the export cycle.

TIMELINES

Average cycle: 3–5 months.

Timelines may vary depending on logistics, agency performance, and global trade conditions.

All updates are shown in real time.

PAYOUTS

After export completion and repatriation, your final balance is converted to Naira and credited to your Naira wallet.

You can withdraw or reinvest immediately.

RISK & PROTECTION

You are not liable for failures caused by agencies or external operational factors.

If a stage fails, it is reassigned to verified partners and updated in the app.

If an export cannot be completed despite mitigation efforts, your goods or capital are returned at the same entry value.

KwikPort operates under Nigerian commercial and export regulations. All operational partners are licensed and verified.

No.

Returns are generated from actual international export transactions — not from user deposits.

SUPPORT

In-app chat

Email support

Customer support line

Report an issue inside the app

Everything you need to know

Everything you need is in the app.